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How cahaya toto Handles Your Personal Data

Your account data — including your registered details and payment activity through DANA, OVO, and GoPay — is handled with clear purpose and stored only as long as necessary.

Account Data ProtectionDANA, OVO, GoPay Transaction PrivacyCookie & Device ControlsData Retention PolicyYour Rights as an Account Holder

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CONTACT & REQUESTS

How to Reach Us About Your Data

Live Chat Support Reach our account support team directly through the live chat window on the site. Available around the clock for data access requests, correction queries, and account privacy concerns.

Email Data Request Send a formal data request or deletion inquiry to our support email. We aim to acknowledge your request within one business day and resolve it as quickly as local processing allows.

Account Settings Panel For quick updates — like changing your registered contact details or reviewing linked payment methods such as OVO or GoPay — head to your account settings panel after logging in.

DATA HANDLING STANDARDS

How We Protect and Manage Your Account Data

Our data practices are built around four concrete commitments: what we store, how long we keep it, who can access it, and how you stay in control. Every account action — from a DANA deposit to a live session — is logged securely and accessible only to authorised internal teams for fraud prevention and account support purposes.

Encryption at Every Step

All data moving between your device and our servers is encrypted via SSL. Payment tokens for DANA, OVO, and GoPay are never stored in plain text — only tokenised references used for transaction matching.

Cookie Transparency

We use session cookies to keep you logged in and functional cookies to remember your preferred payment method. No third-party advertising cookies are placed without your explicit consent via the cookie banner.

Retention and Deletion

Active account data is retained while your account is open. After account closure, we hold records only as long as required by applicable Indonesian regulations, then delete them from our systems permanently.

Your Access Rights

You can request a copy of the data we hold on your account, ask us to correct inaccurate details, or submit a deletion request. Contact our support team via live chat or email to start the process.

What This Privacy Policy Covers

cahaya toto Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

When you open an account with cahaya toto, we collect the information needed to verify your identity, process your deposits and withdrawals, and keep your account secure. This includes your name, contact details, and payment method identifiers — for example, the wallet ID linked to your

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DANA, OVO, or GoPay account. We do not sell this information to third parties. Data is processed to fulfil your account transactions, respond to support requests, and meet obligations under applicable local law. If you access the platform from Bekasi or anywhere else in Indonesia, the
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same data practices apply. Availability of our services depends on local law and eligible regions. We use industry-standard encryption on all data in transit and at rest. Cookies and device identifiers are collected to maintain your session, remember your preferred payment method, and detect unusual login
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activity. You can manage cookie preferences through your browser settings at any time. We retain account data for as long as your account remains active and for a period after closure as required by applicable regulations. Requests to access, correct, or delete your data are handled
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through our support channel — details are in the section below.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Common Questions About Your Data and Privacy Rights

These are the questions we hear most often from account holders about how their data is used, stored, and protected on cahaya toto.

We collect your name, contact details, and the wallet identifiers linked to your chosen payment method — DANA, OVO, or GoPay. This is used solely for account verification and transaction processing.

We do not sell your data. We share it only with payment processors needed to complete your DANA, OVO, or GoPay transactions, and with authorities when required by applicable Indonesian law.

After closure, we retain records for the period required under applicable local regulations. Once that period ends, your data is permanently deleted from our systems.

Yes. Contact our support team via live chat or email with your account details. We will compile and send you a summary of the personal data we hold on your account.

Submit a deletion request through live chat or our support email. We will process it in line with applicable Indonesian data regulations and confirm once the deletion is complete.

Payment wallet references are stored as encrypted tokens only. We never retain your full wallet credentials. All data in transit is protected by SSL encryption across every account action.

How cahaya toto Handles Your Personal Data

How to Reach Us About Your Data

How We Protect and Manage Your Account Data

Encryption at Every Step

Cookie Transparency

Retention and Deletion

Your Access Rights

Common Questions About Your Data and Privacy Rights

01 What personal data does cahaya toto collect when I open an account?

02 Does cahaya toto share my data with third parties?

03 How long is my account data kept after I close my account?

04 Can I request a copy of the data cahaya toto holds on me?

05 How do I ask cahaya toto to delete my personal data?

06 How does cahaya toto protect my payment data for DANA, OVO, and GoPay?

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